I received my Carelink USB on Monday, and had to call Medtronic for help getting the driver to install with Windows Vista, but they (as always) had the answer, and in no time I was uploading my pump data wirelessly with my new little friend. At any rate, if you haven’t ordered yours, you should, and if you have and need a hand getting it running with Vista, here’s what I did to get it going.
Quick Note Before We Start: don’t insert the new USB device until asked by the software to do so.
1. First you’ll need to TEMPORARILY change a setting in “Internet Options”: Open the “Internet Options” control panel (Start Menu: Control Panel: Internet Options). Click on the “Security” tab. Now uncheck the “Enable Protected Mode” option. (When you are done, don’t forget to go back and re-check this!) Now click “OK”
2. Next you’ll need to close your web browser (all open windows of it). Now we need to start it again as Administrator. To do this, right click on the web browser icon (IE or Firefox for example), and select “Run as administrator.” (You’ll then have to allow the program to be run, since you launched it, you can trust it.)
3. The browser now open, log in to your carelink account, and click the “Upload” tab. Next select “MiniMed Paradigm Insulin Pump.” Click “Next.” Click “Next” again, and then verify that the serial number is that of your pump. Click “Next” and then select “CareLink™ USB” and click “Next.”
4. You should now be prompted to plug in your CareLink USB - so plug it in, and then (if I recall correctly) you wait for a bit (I had to be a bit patient here) and the driver installs itself. I think it then says that the CareLink USB is ready, and you click “Finish” to begin the upload.
Great, you’ve now uploaded your data with your new device… BUT WE’RE NOT DONE YET!!!
5. Don’t forget what I mentioned in step 1… You’ll need to go back to your “Internet Options,” click on the “Security” tab, and re-select the “Enable Protected Mode” option. ¡Es muy importante!
From here out, you don’t need to change that setting, and you don’t need to run the browser as Administrator. In fact, I would quit the browser, and relaunch it as you normally do to make things safe again.
Hope my successful experience is helpful to someone who just can’t wait to get started… You can always call Minimed for assistance should you need it. Drop me a comment if this works for you, or to let me know if I’ve left something out - it’s been a few days since actually doing it.
Pumped,
Jamie, The Diabetic Runner
5 people have commented on this post
Check this out, DR. What do you think about it? Somewhat timely given the post about Medtronic gear.
http://t1d-runner.blogspot.com/2008/04/correcting-ignorant-prejudice-against.html
Bob, thanks for writing… I’ve been following this story since Jerry and Marcus first broke it, and have posted previously about my outrage as well.
However, I still believe in their products, just hope they review this policy and get it corrected.
That’s where I stand.
Jamie, I tried logged in to Carelink and it didn’t ask me for much information. It basically said that your Carelink is on its way, or something to that effect. Did you have to go through much to get it on order?
Ryan,
From the carelink.minimed.com site (after logging in), I clicked the link at the bottom right of the page, and that sent me to the minimed store where I logged in (different login than the carelink site) and added it to my shopping cart. When placing the order, I didn’t have to enter any payment info, since it was FREE.
You can always check the status of your order on the minimed store site using the “Order History” tab.
Jamie,
Thanks for your suggested action installing the Carelink USB drivers for Vista. I’ve been trying for quite sometime to install these drivers to no avail. Your instructions were exactly what I needed. Now, my wife can upload much easier especially since the Paradigm Link does not work with her new glucometer!
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